“My mom desperately needed this"
Gavin O, 33, his family's go-to tech help
Help your parents build digital confidence with a Tech Helper they can call and text at any time. It's tech help without the headaches 🤓
Start Free Trial7 days free, then $12/mo
In this example, NetAssist helps a user go through what a One Time Password is. Locked out of your Account? NetAssist will get on the phone to guide you through what you need.
Hear it for YourselfThis is an example of the start of a 10 minute 1 on 1 class to receive patient learning for anything you want to know more about – even if you don't have a specific problem.
See How it WorksThis user is dealing with lots of spam calls. NetAssist describes what you could do to reduce their impact and answers questions around scams.
Try a Free Call NowMy mom's email was having all kinds of weird issues she couldn't describe well and NetAssist diagnosed that it was a settings glitch with her clock and got her to fix it. I would have never have guessed that was the issue and honestly am glad I didn't have to try and figure it out with her!
I feel pretty hopeless with new technology and am unsure how to figure things out on my own so this companion has been such a help. I don't know why but it feels easier to explain my issues to it and it patiently guides me through my iPhone and Laptop questions. I like having one phone number I can always call and text for help – it feels like I have a whiz by my side – thank you.
My mom desperately needed this. I love that I don't have to wonder if she's clicking on scam emails or deal with small tech questions when I'm away or too busy. I just put the calls on a schedule and get text summaries afterwards... I can feel my anxiety dropping.
No need to download anything new. Call or text your personal NetAssist phone number for step-by-step instructions and educational help.
The NetAssist agent is trained to walk families through tech problems step by step, and follows up after the call with a personalized how-to guide for your problem
Set NetAssist up to check-in on a schedule so your family can keep its family time for anything but tech headaches